Quality Assurance
FDA-registered distribution controls, supplier validation, and traceability across every product category we deliver.
Controls
Quality system aligned with healthcare standards
- FDA-registered distribution practices with documented records
- Supplier credentialing and recurring performance reviews
- Lot, batch, and expiry tracking for consumables and sterile items
- Specification sheets and IFUs provided with orders on request
Verification
What ships with your order
We package documentation and visibility so procurement and clinical teams can verify readiness immediately.
| Item | Description | Benefit |
|---|---|---|
| Packing List | Itemized contents with lot/expiry/serial when applicable | Immediate verification and traceability |
| Spec & IFU Access | Specification sheets and IFUs available with quotes or orders | Supports clinical use and compliance audits |
| Condition Checks | Visual inspection and packaging integrity documented | Reduces risk of damaged or compromised supplies |
| Temperature Notes | Chain of custody and temperature awareness for sensitive items | Protects diagnostic accuracy and sterility |
Continuous Improvement
Issue prevention and corrective actions
- Structured CAPA process for any deviations or damages
- Root-cause analysis with supplier and carrier follow-up
- Trend monitoring to prevent recurrence
- Customer feedback loop built into quarterly reviews
